Frequently Asked Questions

What is urgent care?

An urgent care center is a walk-in clinic that provides health care for people with non-life-threatening conditions such as the common cold, infections, acute burns, allergic reactions, and more. Urgent care is an excellent option for patients who need to see a doctor when their primary care clinic is closed or need treatment without the wait. The Crimson Care Network has three urgent care centers located in Tuscaloosa, Alabama.
Do I need an appointment?

No, Crimson Care is a walk-in clinic. You may visit one of our urgent care centers during business hours to see a skilled physician without notice.
How long will I have to wait to be seen?

At Crimson Care, our patients are our priority. That is why we strive to maintain a total visit time averaging less than one hour. In some instances, such as unexpected patient volume, wait times will be longer and triage necessary. Generally, when you visit our Tuscaloosa urgent care centers, you can expect quick, high-quality care at an affordable cost.
What kind of insurance do you accept at Crimson Care?

We accept all major insurances, including Medicare and Medicaid.
What health care services do you provide?

Our expert team of physicians provides urgent care, primary care, occupational health, and mental health services. We also provide allergy testing services. For more information about our services, contact Crimson Care.
Is Crimson Care open on the weekends?

Yes, our Crimson Care Veteran’s location is open on the weekends and has extended hours on weekdays for your convenience. Our business hours are: Monday - Friday 8:30 am - 7:00 pm Saturday 10:00 am - 6:00 pm Sunday 12:00 pm - 6:00 pm
When should I go to the emergency room?

Patients with life-threatening medical conditions should call 911 or visit the nearest emergency room. Our urgent care centers are not equipped to treat patients in these situations, but rather to treat patients in need of non-emergency care.